Error when running program from Start Menu

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Imbri13
Posts: 3
Joined: Feb 24th, ’25, 19:55

Post by Imbri13 » Feb 24th, ’25, 20:21

Hello,

I am getting this error when running a program form the Start Menu, If I click NO 2 times it will run, but then I have to go into Fast Keys and save to run anything in Text Expander. This just started when I upgraded to V6, never had this in V5.17. Thank for any help you can give.

Lori

Error: CONTINUABLE EXCEPTION_ACCESS_VIOLATION
Mouse and Keyboard hood have been disabled
-Press yes to exit thread and continue execution.
-Press no to continue tread (debug).
-Press cancel to exit application

Exception was caused in thread id: 11696
Line: 2422
Linefile: #Error StdOut
#NoTrayIcon
#Presistent
#NoEnv
CoordMode Mouse,Screen
SendMode Input
SetTitleMatchMode, RegEx
#Hotstring EndChars -()[]P{}:;'"/\.?!'t'n
#MasHotKeysPerInterval 1000000

Return

;---------------------------------------------

!VK51::
Att_Q:
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Tom
Posts: 917
Joined: Nov 24th, ’15, 23:39

Post by Tom » Feb 24th, ’25, 20:46

Does this happen only with specific menu item or with all of them? Can you reproduce it every time? Before further testing, please restart Windows.
Imbri13
Posts: 3
Joined: Feb 24th, ’25, 19:55

Post by Imbri13 » Feb 24th, ’25, 21:06

It has happened with every menu item I have tried, every time. When it first started, it did restart windows, figuring it was an issue with just upgrading to v6. Was still giving me the same error after the restart. Works fine if just opening a file, only when trying to run a program.

Thank you, Lori
User avatar
Tom
Posts: 917
Joined: Nov 24th, ’15, 23:39

Post by Tom » Feb 25th, ’25, 07:04

Can you please contact our email support?
Imbri13
Posts: 3
Joined: Feb 24th, ’25, 19:55

Post by Imbri13 » Apr 8th, ’25, 18:24

The last update (6.02) has fix this issue. Thank you!!
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