New Version - Must Pay!

bb37 · Post by **bb37** » Jan 27th, ’25, 01:57

Within a week of buying the app (approx $50 Australian), I am informed on startup that there is a new version but I must pay for it!
Not happy about this.
Brenton Barron

Post by **Tom** » Jan 27th, ’25, 11:54

That’s unfortunate, please contact our support.

Chris Wakefield · Post by **Chris Wakefield** » Jan 27th, ’25, 14:24

Me too, just got the thing lol

bb37 · Post by **bb37** » Jan 28th, ’25, 03:51

How do I contact support Tom.
I could not find an email address.

bb37 · Post by **bb37** » Jan 28th, ’25, 04:41

It's ok I just found the support email address.

danielcb · Post by **danielcb** » Jan 28th, ’25, 16:33

How do I turn this nagware off?

Fully paid up user yet everytime I restart my PC I'm getting the "paid upgrade" alert ... super, super annoying

Post by **Marko** » Jan 28th, ’25, 18:26

Go to Preferences/General and disable "Auto check for software updates" option.

LilStinky · Post by **LilStinky** » Jan 28th, ’25, 21:21

I'm trying to upgrade to 6.0 and it's not accepting my 5.0 license# (discount). I'm getting the following message.

Please review the information you submitted and complete all mandatory fields.
No products to apply coupon to

Post by **Marko** » Jan 28th, ’25, 21:29

Have you selected the correct version? Please contact our support email if it doesn't work.

LilStinky · Post by **LilStinky** » Jan 28th, ’25, 22:13

Marko wrote: ↑Jan 28th, ’25, 21:29 Have you selected the correct version? Please contact our support email if it doesn't work.

My apologies... I did NOT select the right product. I'm good now. Thanks!