Crash after saving once a day

purrquay · Post by **purrquay** » Aug 28th, ’25, 21:26

FastKeys 6.03 Standard Edition (portable install)
Windows 11 Enterprise 23H2 (22631.5768)
Auto-start via (non-elevated) shortcut in %APPDATA%\Microsoft\Windows\Start Menu\Programs\Startup

Steps to reproduce:

Start PC
Open FastKeys UI
Edit a Shortcut or Text Expander
Save

The item is saved, but then immediately FastKeys will crash.

If I then run it again, it works fine for the rest of the day.

It seems to happen only after a reboot. Could it be caused by the startup shortcut? Is it because of the portable install?

PS. This has only been observed recently, so around the time of upgrading from 5 to 6, but I can't be sure exactly when.

Post by **Marko** » Aug 30th, ’25, 20:25

I tested it on our computers but cannot reproduce the issue. Do you get an error message? Please check your security software and make sure it doesn't block FastKeys.

purrquay · Post by **purrquay** » Sep 1st, ’25, 00:34

No error. It just crashes.

Most of the time it just works. I've been using it for years.

Is there logging I could turn on to capture the error next time it happens?

Post by **Marko** » Sep 1st, ’25, 20:49

FastKeys is most probably occasionally blocked by anti-virus or other security program. Check anti-virus settings and white-list FastKeys. Also look for “keyboard protection” or similar settings.
Is FastKeys still running? Do you see a FastKeys Tray icon?
https://www.fastkeysautomation.com/docu ... oting.html