Generate New Outlook email with ticketing info added

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[email protected]
Posts: 2
Joined: Nov 7th, ’18, 21:39

Post by [email protected] » Nov 7th, ’18, 21:54

Hi FastKeys,

How do create a script or automation that takes ticketing information from a web page
(Name, ticket number, Issue summary) and then opens up Outlook 365,
creates a new email, then drops the gathered info in the
composed body of the email.

Currently I have this... see attached
but how to do you create the actions of opening Outlook and dropping the data
in the body

William IV
User avatar
Marko
Posts: 1719
Joined: Mar 2nd, ’13, 21:02

Post by Marko » Nov 8th, ’18, 19:15

Here is a simple way to open a default mail program and paste the text into the body:

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%CODE_OpenMail%{Tab}{Tab}{Tab}Good Morning %INPUT_FirstName%,

Thank you for contacting us.
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Create CODE_OpenMail by selecting the "Insert Command Code" macro with the following script:

Code: Select all

Run mailto:
Sleep 1000
Dependent on your system you may need to adjust the number of tabs ({Tab}) and delay (increase Sleep).
[email protected]
Posts: 2
Joined: Nov 7th, ’18, 21:39

Post by [email protected] » Nov 19th, ’18, 21:46

Thank you Marko, Ill try this out and work on this...
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