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can not open folders/files

Posted: Jun 3rd, ’18, 08:18
by kavusha
Hi everybody,

i am very new to Fast Keys - so have mercy on me
Can somebody tell me why i am not able to open any files or folders with the shortcuts i've created.
In the attachment there is a screenshot of one of my shortcut command window.
I appreciate any help.

Kavi
Untitled.png

Re: can not open folders/files

Posted: Jun 3rd, ’18, 09:15
by Tom
Hi Kavi and welcome to the forum.
The easiest is to click on Open button and then select the file/folder. Your link to the image is not working, you can post your command.

Re: can not open folders/files

Posted: Jun 3rd, ’18, 12:13
by kavusha
Hi Tom,

thank you for a quick reply!
Yes, i tried both - used the "open" button and typed the folder's address manually. Neither worked.

Here is the contents of one of my command window
Shortcut Str + L
Type open
Command D:\Users\Kavi\Desktop\Tuning

And how do i insert an image to my post?

Kavi.

Re: can not open folders/files

Posted: Jun 3rd, ’18, 12:30
by Tom
Try another shortcut and try another folder to see what's the problem. Try also provided examples in Start menu - do they work?

Re: can not open folders/files

Posted: Jun 3rd, ’18, 13:26
by kavusha
The examples in the startmenu work all right.
I've tried quite a few combinations with different keys and different folders. None work so far.

Re: can not open folders/files

Posted: Jun 4th, ’18, 13:34
by Tom
Can you try
Shortcut: Alt + X
Command: C:\Program Files
?

Re: can not open folders/files

Posted: Jun 4th, ’18, 14:11
by kavusha
I've tried that. No luck.
I also tried and switched to different keyboard layouts. No luck here as well.

Re: can not open folders/files

Posted: Jun 4th, ’18, 16:36
by Tom
Try reloading FastKeys after changing the language.

Re: can not open folders/files

Posted: Jun 4th, ’18, 19:17
by kavusha
Still nothing.

Re: can not open folders/files

Posted: Jun 4th, ’18, 19:58
by Tom
So none of the example shortcuts work?
Please send your settings.fdb file to our support mail and I will check.