Text Expander with Gmail

Discussion, questions and support.
danvm
Posts: 7
Joined: Dec 1st, ’15, 21:45

Post by danvm » Dec 1st, ’15, 21:47

Text Expander is working everywhere but within Gmail. Is it incompatible with Gmail?
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Tom
Posts: 791
Joined: Nov 24th, ’15, 23:39

Post by Tom » Dec 1st, ’15, 23:21

I tried on three computers and it works for me. Could you be more specific what is not working?
danvm
Posts: 7
Joined: Dec 1st, ’15, 21:45

Post by danvm » Dec 2nd, ’15, 13:46

Just tried it again and it does not work.

I have it set up to do an immediate text expansion when I type the default prefix of * and the string of characters to trigger the expansion. It works fine in Notepad but not in Gmail. I'll try another browser. Perhaps its the extensions I'm using in Chrome.
danvm
Posts: 7
Joined: Dec 1st, ’15, 21:45

Post by danvm » Dec 2nd, ’15, 14:32

danvm wrote:

Just tried it again and it does not work.

I have it set up to do an immediate text expansion when I type the default prefix of * and the string of characters to trigger the expansion. It works fine in Notepad but not in Gmail. I'll try another browser. Perhaps its the extensions I'm using in Chrome.
Tried it in Internet Explorer and it still does not work.
JGM22
Posts: 84
Joined: May 1st, ’15, 15:23

Post by JGM22 » Dec 2nd, ’15, 18:24

I setup a text expander for my signature and it works in Word but not gmail.

I did the same in a menu item, same results, it appears there are issues sending text to gmail.

JGM
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Marko
Posts: 1719
Joined: Mar 2nd, ’13, 21:02

Post by Marko » Dec 2nd, ’15, 20:59

Strange, I cannot reproduce it, works well for me on all computers. I select Compose for a new message and type "kr" followed by Space - "kind regards" is triggered.

What exactly happens in your case? Does abbreviation string disappear?
danvm
Posts: 7
Joined: Dec 1st, ’15, 21:45

Post by danvm » Dec 2nd, ’15, 21:53

It does nothing - absolutely nothing. Nothing is deleted and there is nothing to indicate any action occurred.
JGM22
Posts: 84
Joined: May 1st, ’15, 15:23

Post by JGM22 » Dec 2nd, ’15, 23:06

Can I insert an attachment, I have a video showing the results when I try to insert a signature into gmail?

Thx...JGM
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Marko
Posts: 1719
Joined: Mar 2nd, ’13, 21:02

Post by Marko » Dec 3rd, ’15, 00:20

You can post a Dropbox link etc... or send it to our support mail. Thanks!
danvm
Posts: 7
Joined: Dec 1st, ’15, 21:45

Post by danvm » Dec 10th, ’15, 19:31

Is there an update regarding this issue?
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